We are confident that you will be satisfied with your purchase, however, we do understand that things don't always go according to plan. We have a 14 day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase. We do not cover postage costs for returned items, so we recommend that you use a recorded delivery service as we cannot accept liability for goods lost in transit.
To start a return, please contact us at firstname.lastname@example.org stating your order number and reason for return. Items sent back to us without first requesting a return will not be accepted. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.